Mike's PC Support

onsite and in home computer repair and support Melbourne Fl, Viera, Suntree Rockledge and merritt Island
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Small Business Technology Services

Brevard County, Florida

Affordable proactive managed services for the small business

In today’s business world, I don’t think you would be able to find a business that is not run by technology. Computer repair for a business is a nasty phrase! The idea of your computer or server breaking down in the middle of a business day is not a thing any business owner wants to think about, but it does happen. Ideally, for the business, you want all of your technology to be running at top efficiency and performing every hour of every day you are open for business. This is the reason that larger corporation have a IT Department. This department may only consist of one person, but it is a demanding job to work proactively watching over an entire network of computers and maintaining them. The idea is to insure that no computer breaks down and if it does that it is back up and running in a minimal amount of time without data loss.
The small business many times can not afford to have a full time employee working in the IT field so they rely on the hardware and software manufacturer to provide them with the best quality and support for their product. Other businesses have a employee who might be a bit of a computer hobbyist and so they call on that person in time of need. Full time IT and network engineers are many times looked at as an expense and when it comes times to cut costs, these folks are many times the first to go. This leaves a company at risk no longer having someone to look over their network and keep the server and workstations in optimal condition This decision can make cents, but does it make sense?.

In these business situations what does make sense is to hire a company to manage their business computer systems on a part-time basis, but monitor the network full time by remote. This proactive measure helps cut the cost to maintain your computer system, while still enjoying the peace of mind knowing that your business system is being maintained.
Affordable local managed services for your small business network may be the answer for you.
What can local managed services and proactive maintenance can do for your business?
Let’s talk a minute about the huge advantage of having your business computer support handled by a local person. You can search the Internet and find many companies that offer managed services and help desk support. There are even companies here in the Space Coast area that offer these services, but do they? Even many of the local companies out source and sub let these services where they are no more than a middle man. When planning to hire a company for managed services and help desk support, ask if you will be dealing with the local company! There are two major factors for wanting your computer support to be local. The number one reason is language barrier. We have all experienced a call to the support department where you could not understand what the person on the other end of the telephone was saying. This is not only frustrating, it cost you precious time and money. The second reason is, if the problem you are experiencing cannot be repaired by remote where does that leave you? Dealing with a local company like Mike’s PC Support, the telephone is answered by me! I only speak English and I am located in Brevard County. If the problem can not be resolved over the telephone or by remote, I can be at your business within a short amount of time to deal with the issue in person.

With a local IT company, your business computer system is inspected physically each month. A remote technician cannot use any of the human senses to detect possible future malfunctions, they have to rely on log files. The truth is a log file will not show a CPU fan is noisy and will need to be cleaned or replaced. Visual inspection after hearing a potential problem is another advantage to hiring a local person.

What will it cost for managed services and computer services for my small business?
This question can only be answered by a visual inspection of your business. Call me at 321-652-5630 and schedule a time for us to get together discus your business needs and I will put together a package that will be affordable. Every business is individual and there are no cookie cutter prices or one fits all type of deals. Together we can work on a plan that will suit your business needs and stay within your budget.
Don’t wait until you are forced to call.. Just dial 321-652-5630 or click the button below, enter your number and Google Voice will instantly connect you to my number.

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Quick reliable computer service for Brevard County small business